FAQ
General Questions
WHAT PARTS OF SAN JOSE DO YOU SERVICE?
We service San Jose and all the surrounding areas like Los Gatos, Cupertino, Mountain View, Milpitas. check out the map on our home page.
ARE YOU BY APPOINTMENT ONLY?
For the most part, yes. However, There will be a few times where we will take same day appointments depending on where you are located and the service you are requesting.
CAN I BRING MY CAR TO YOU?
Yes, currently I don't have a shop but you can bring your vehicle to my at home location located in south San Jose.
DO YOU OFFER MOBILE SERVICES?
Yes we do offer mobile services for people living within the map range.
DO I HAVE TO BE THERE DURING THE DETAIL?
It is not necessary for you to be there the entire time. We just need access to your vehicle and a space large enough to get the job done.
DO YOU ACCEPT CARDS?
Currently I'm only accepting (zelle) and cash only. We do not accept checks or money orders.
DO YOU HAVE ALL EQUIPMENT NEEDED?
Yes we have all the proper equipment to get the job done. we are 100% equipped with our own water and power.
HOW WILL I KNOW MY CAR IS READY?
We will give you a call or a text once the car is finished.
WASH AND WAX
HOW LONG DOES THE WAX LAST?
It really depends where you store your vehicle. If the car is outside 90% of the time then it won't last a very long time since its getting hit by the sun and rain. You can expect up to 3 months of protection.
WHY CLAY BAR THE PAINT?
We clay bar your paint to get your paint feeling smooth again and to clean any loose dirt or bonded contaminants that the wash wasn't able to take off, then we apply a premium wax to protect your paint.
HOW LONG DOES THIS SERVICE TAKE?
It depends on the size and condition of the vehicle. generally between 3-4 hours.
WHAT KIND OF WAX DO YOU USE?
There's a lot of good brands out there but our usual favorite one we use is the chemical guys premium butter wax.
EXPRESS WASH
WHAT'S THE DIFFERENCE OF A LOCAL CAR WASH AND YOUR EXPRESS WASH?
We both are car washes that's correct. but we take our process to a higher level to give you a better result. We use safe washing and drying methods to make sure your paint doesn't get any scratches or swirl marks. We blow out the water from little corners and apply a high quality spray wax that will give your vehicle a nicer shine.
WILL THIS REMOVE ANY ROUGHNESS IN THE PAINT?
Unfortunately this will not remove roughness in the paint due to it being a regular maintenance focused wash, in order to remove the roughness you can try out our wash and wax where we use the clay bar.
DO YOU CLEAN THE INTERIOR TOO?
Unfortunately we don't clean the interior with this service, but we do have 2 interior options you can add to your royal wash on our menu.
HOW LONG WILL IT TAKE TO GET MY CAR WASHED?
It depends on the size of the vehicle and condition. Generally speaking it takes about 1-3 hours.
ENGINE CLEANING
IS THE WATER GOING TO DAMAGE MY ENGINE?
It can if your not careful. But we are very carful when working on a customers engine. We use just enough water to rinse out the cleaner and dirt. We cover up sensitive areas before starting the process.
CAN YOU CLEAN ANY OIL LEAKS?
Unfortunately, if the oil or grease is to heavy we won't be able to clean it, we are unable to reach some of those small crannies where the dirt is stuck. We mainly focus on the top surface of the engine bay.
HOW LONG DOES IT TAKE TO COMPLETE?
Depending on size and condition, it would take approximately about 1 hour to finish.
DO YOU DRESS ALL THE PLASTICS?
Yes we do dress the plastics to make your engine bay standout and give it a newer look.
INTERIOR DEEP CLEAN
HOW LONG WILL IT TAKE TO GET MY INTERIOR CLEANED?
It depends on the size and condition of the vehicle. Generally speaking about 3-4 hours. Once we see the vehicle we would give you a better estimate.
WILL MY CAR SMELL LIKE CHEMICALS WHEN ITS DONE?
Absolutely not. we don't use any harsh chemicals and there will be no smell other then a clean car smell. We offer a optional free black ice refresher at the end of your service.
WHAT DO YOU DO IN THE PROCESS?
We use a variety of tools and brushes to clean the interior. We deep clean the door panels, dash, center consol etc. We also give it a full vacuum and remove stains that might be on the seats or condition your leather seats.
ARE YOU ABLE TO REMOVE EVERY STAIN?
We are 100% confident in our skills and knowledge to get your interior cleaned to the best condition possible. However, some stains maybe far too gone for us to completely remove. Regardless, we’ll do everything we can to make it look its best. If we can’t remove it, we’ll at least make it look significantly better.
MINI INTERIOR CLEAN
WILL THIS SERVICE REMOVE ODORS FROM INTERIOR?
Unfortunately when it comes to removing an odor, it’s a much different process than just cleaning a stain off a seat. This could possibly require a more extensive cleaning process.
WHAT’S THE DIFFERENCE BETWEEN THE MINI INTERIOR CLEAN AND THE FULL INTERIOR CLEAN?
For the Full Interior Cleaning, we’ll clean your entire interior from top to bottom, front to rear, to best condition possible. The Mini-Interior Detail is a thorough vacuuming and wipe down of the dust that’s accumulated on the surfaces. It’s more of an upkeep service.
I’M NOT SURE IF I NEED THE MINI INTERIOR CLEAN OR THE FULL INTERIOR CLEAN.
No problem! Just send us some photos of your interior and we can suggest which option is best for you.
HOW LONG DOES THIS SERVICE TAKE TO COMPLETE?
It depends on the size and condition of the vehicle, but generally speaking it takes about 1 hour.